Privacy Policy & Data Processing

How we collect, use, and protect your personal information when you interact with our heat treatment services and industrial equipment inquiries.

When you submit a contact form, request a quote for vacuum induction furnaces or sintering plants, or sign up for technical documentation, we collect your name, email address, phone number, company name, and the details of your inquiry. We also automatically receive technical data such as your browser type, operating system, IP address, and pages visited on our site through analytics services.

Your data is used to respond to your inquiries about our VIF-1200, SP-800, and QTL-500 product lines, to provide technical specifications and quotations, to improve our website and services, and to comply with legal obligations. We do not use your data for automated decision-making or profiling without your explicit consent.

Our site uses essential cookies for session management and security. We also use analytics cookies (Google Analytics) to understand how visitors navigate our technical content. You can control cookie preferences through your browser settings. Third-party cookies from embedded content (e.g., YouTube videos) may also be set; we recommend reviewing their privacy policies.

We share your data only with trusted service providers who help us operate our website and manage inquiries: hosting providers, email delivery services (e.g., SendGrid), analytics platforms (Google Analytics), and CRM systems. These processors are contractually bound to protect your data and may not use it for their own purposes. We do not sell your personal information to third parties.

Under GDPR and CCPA, you have the right to access, correct, delete, or port your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us at info@herniagallbladderwa.com or write to 41, Esha Heights, Nishi Nagar. We will respond within 30 days. No fee is charged for reasonable requests.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, typically up to 24 months after your last interaction. We implement industry-standard security measures including SSL encryption, access controls, and regular audits to protect your data against unauthorized access, alteration, or destruction.

This policy was last updated on January 15, 2025. We may update it to reflect changes in our practices or legal requirements. We do not make misleading claims, fake urgency, or false endorsements. For any privacy-related questions or complaints, please contact our data protection officer at info@herniagallbladderwa.com or call +91 97 12401928. You also have the right to lodge a complaint with your local data protection authority.

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